Types of Personal Information We Collect
When you use our Services, we may collect your personal information. The types of personal information we collect from you depends on the services and the features you use on the Services. Personal information refers to information that directly identifies, or can be used to determine the identity of, a person. This information may include Registration, Profile, and Device Identification Information. We may collect information from you when you register directly with us or through a third–party Social Networking Software (“SNS”) such as Facebook. That information may include, among other things, your full name, email addresses, age, birthday, password, phone numbers, schools attended or attending, device identifiers, and other information you provide. We may also collect information from your user profile, including, among other information: photos, usernames, gender, geographic information, likes, interests, bio, country, character names, email addresses, and contact information for and links to other websites. Depending on how you access our Services, we may also collect device identification information, including MAC address and IP address. If you choose to connect your mobile device contacts or address book with our Services, we will collect, synchronize and store your contacts or address book information. We may collect the phone numbers and names of your contacts to enable you and your contacts to connect and use our Services.
Payment Information. If you purchase a license to use virtual currency and assets, we will collect the billing and financial information necessary to process the fee for those virtual items. That information may include your payment card details and postal and email addresses.
Information About You From an SNS. When you use the Services in conjunction with an SNS such as Facebook, Instagram, Twitter, or Google, you allow us to access information from your profile on the SNS. The information you allow us to access varies by SNS and the privacy settings you and your friends establish at the SNS. You should refer to the applicable SNS for more information about their privacy settings. Depending on your SNS privacy settings, we may access and store some or all of the following information: your public data, full name, your profile picture or its URL, your user ID number, the user ID numbers and other public data for your friends, the login email address you provided to the SNS, your geographic location, your gender, and your birthday. By accessing or using one of our Services, you authorize us to collect, store, and use any and all information that you agreed the SNS could provide to us through the SNS Application Programming Interface (“API”).
Customer Support Information. We will collect and store the contact information you provide to our customer support personnel, information about your use of our Services, and your user ID number. We will also store the communications you have with us and any information contained in those communications.
SMS Notifications and Similar Notifications. We may collect and store the information you provide, including your telephone number, when you sign up to have SMS notifications sent directly to your mobile phone.
Technical and Usage Information. When you access our Services, we collect information about your mobile device or computer system, including MAC address, IP address and mobile device ID. We also collect usage statistics about your interactions with the Services. This information is typically collected through the use of server log files or web log files (“Log Files”), mobile device software development kits and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies the Services place on your computer are linked to your user ID number.
How We Collect Information
We collect information in various ways, including the following: Information Collected Directly From You and Other Users. When you use one of our applications, we collect and store certain information that you provide directly, through an SNS, or through a third party. We also collect information about your use of the Services and your interaction with other users.
Communications Features. You may be able to take part in certain activities on our Services that allow you to communicate and share information with us and other users of our Services. These include participating in forums and message boards, posting comments to other users' profiles or boards, sending private or group messages or invitations, chatting with other users, and posting photos, videos and other files. We may record and store archives of these communications on our servers. You acknowledge and consent to the recording and storage of these communications. Other Sources. We may collect or receive information from other sources including (i) other Juxta users who choose to upload their mobile device contacts and (ii) third–party information providers. This information may be used to supplement your profile and it will be combined with other information we collect.
How We Use the Information We Collect
We use your information primarily as necessary to provide you with the Services, including in one or more of the following ways:
Service Support and Improvement. We may use your personal information to create your account, allow use of our Services, suggest and make connections with other users, enable user–to–user communications, provide technical support and respond to user inquiries, and analyze what our users prefer, so that we can design better products and services. We may analyze the information that is collected with cookies and other tracking technologies to help us improve our function and to modify the services and information that we provide.
Communications. We also use your information to communicate with you about your inquiries, our company, and related news, as well as to send you promotional emails, surveys, newsletters, or notifications. If you have provided your email address or phone number to us, we may use it to respond to (i) customer support inquiries, and (ii) keep you informed of your activity, including comments from friends, notifications about application status. Additionally, if you have chosen to synchronize your mobile device contacts with our Services, your decision may initiate SMS notifications directly to your friends to invite them to our Services and alert them to relevant application activity. To invite your friends to join you in using our applications and other Services, the messages sent to your friends may include your name, school network and profile photo. We may send promotional email messages and SMS messages directly or in partnership with parties other than Juxta. These messages notify you of application activity, provide application updates and other relevant information and may allow you to use the applicable application on your phone. The sending of SMS notifications may be handled through a third–party service provider. With your consent, we may send push notifications to your mobile device to provide application updates and other relevant messages. You may be able to manage push notifications from the applicable application or from your device's settings. Some of our Services have direct messaging features built in (In–Band Messages). When available, we may send In–Band Messages directly to your mobile device to notify you of application activity, advertisements, offers and other relevant communication.
Fraud Prevention and Legal Compliance. We may use your information to prevent fraud or potentially illegal activities, and enforce our Terms of Service.
Customized User Experiences. We may use your personal information to create customized experiences, or to provide you information or services tailored to your interests and preferences. We may use your IP address and other similar information to make our Services easier to use and navigate as well as to personalize the content provided on the Services.
Product Improvement. If you choose to download our apps, subscribe to our products, participate in our online services, or to register for other Juxta products or services, we will collect the information that you disclose and analyze the data to discover new facts that could help us better understand our products and services. We may use this information for our internal business purposes, such as research to improve our products and analyses that may help us better market our products.
Advertising, Marketing, and Promotions. We may use your information for generating web analytics to compile user information for marketing purposes, advertising, conducting marketing analysis, providing you with recommendations for products or services based on your profile, and promotional material planning and distribution. In particular, we may use your information to deliver and target advertising, to notify users of application updates, to provide application leader boards and promote application user achievements, to solicit input and feedback to improve our products and services, and to inform users about new products or promotional offers.
Sharing Your Information
Security of Your Information
We implement security measures we believe are reasonable to protect your information. It is important that you protect and maintain the security of your account and you need to immediately notify us of any unauthorized use of your account. No website, mobile application or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches or other type of misuse will never occur. We may post a notice via the Services if a security breach occurs. We may also send you notice by the contact information you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive written notice of a data privacy or security breach. If you have reason to believe that your personal information that we have collected or our Services' security has been breached, please notify us by email@example.com.
Accessing and Controlling Your Information
Opting Out of Marketing Communications. Similarly, you may opt–out of commercial communications by clicking on the unsubscribe link in an email or by replying “STOP” to text messages. We will process your requests as soon as possible, but please be aware that it may take us some time to respond to your request and, in some circumstances regarding opt–out requests, you may receive a few more messages until your request is processed.
Our Policy Toward Children
Our Services are not intended for children under the age of 13, and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use our Services at any time. If we learn that we have collected personally identifiable information from a child under the age of 13 we will delete such information as quickly as possible.
International Operations and Information Transfer
Third–Party Apps and Websites
Our Services may link to third–party apps and websites from companies other than Juxta that may link to their own websites, such as offer wall providers. We are not responsible for the privacy practices, security, or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly. We are not responsible for the actions of third–party advertisers and service providers.
In the event that all or part of our assets are sold or acquired by another party, or in the event of amerger, you grant us the right to assign your personal information collected via the Services.
California Privacy Rights & How We Respond to Do–Not–Track Disclosures
Agreement to Arbitrate
Juxta Labs Inc.
525 Brannan St. Suite 408
San Francisco, CA 94107