Privacy Policy

Home/Privacy Policy

JUXTA LABS PRIVACY POLICY

Privacy Policy (“Privacy Policy”) applies to the websites, mobile applications, and other online products and services (the “Services”) operated by Juxta Labs Inc., its subsidiaries, and other affiliates (“Juxta,” “we,” “us,” and “our”). This does not apply to personal information collected offline. This Privacy Policy also explains the choices you have about the way your personal information is collected and used.  Please read this Privacy Policy carefully because by registering for or using the Services, you agree to be bound to this Privacy Policy, which is incorporated into our Services Terms of Use, available here, http://www.juxtalabs.com/terms-privacy/terms.html. We encourage you to periodically review this Privacy Policy to keep up to date on how we are handling your personal information.

Types of Personal Information We Collect

When you use our Services, we may collect your personal information. The types of personal information we collect from you depends on the services and the features you use on the Services. Personal information refers to information that directly identifies, or can be used to determine the identity of, a person. This information may include Registration, Profile, and Device Identification Information. We may collect information from you when you register directly with us or through a third–party Social Networking Software (“SNS”) such as Facebook. That information may include, among other things, your full name, email addresses, age, birthday, password, phone numbers, schools attended or attending, device identifiers, and other information you provide. We may also collect information from your user profile, including, among other information: photos, usernames, gender, geographic information, likes, interests, bio, country, character names, email addresses, and contact information for and links to other websites. Depending on how you access our Services, we may also collect device identification information, including MAC address and IP address. If you choose to connect your mobile device contacts or address book with our Services, we will collect, synchronize and store your contacts or address book information. We may collect the phone numbers and names of your contacts to enable you and your contacts to connect and use our Services.
Payment Information. If you purchase a license to use virtual currency and assets, we will collect the billing and financial information necessary to process the fee for those virtual items. That information may include your payment card details and postal and email addresses.
Information About You From an SNS. When you use the Services in conjunction with an SNS such as Facebook, Instagram, Twitter, or Google, you allow us to access information from your profile on the SNS. The information you allow us to access varies by SNS and the privacy settings you and your friends establish at the SNS. You should refer to the applicable SNS for more information about their privacy settings. Depending on your SNS privacy settings, we may access and store some or all of the following information: your public data, full name, your profile picture or its URL, your user ID number, the user ID numbers and other public data for your friends, the login email address you provided to the SNS, your geographic location, your gender, and your birthday. By accessing or using one of our Services, you authorize us to collect, store, and use any and all information that you agreed the SNS could provide to us through the SNS Application Programming Interface (“API”).
Customer Support Information. We will collect and store the contact information you provide to our customer support personnel, information about your use of our Services, and your user ID number. We will also store the communications you have with us and any information contained in those communications.
SMS Notifications and Similar Notifications. We may collect and store the information you provide, including your telephone number, when you sign up to have SMS notifications sent directly to your mobile phone.
Technical and Usage Information. When you access our Services, we collect information about your mobile device or computer system, including MAC address, IP address and mobile device ID. We also collect usage statistics about your interactions with the Services. This information is typically collected through the use of server log files or web log files (“Log Files”), mobile device software development kits and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies the Services place on your computer are linked to your user ID number.

How We Collect Information

We collect information in various ways, including the following: Information Collected Directly From You and Other Users. When you use one of our applications, we collect and store certain information that you provide directly, through an SNS, or through a third party. We also collect information about your use of the Services and your interaction with other users.
Cookies and Similar Collection Methods. We also collect technical information about your usage of the Services, and we use various technologies to collect information about cookies, IP addresses, device type, device identifiers, browser types, browser language, pages accessed, URLs, platform type, the clicks, domain names, landing pages, the amount of time spent on particular pages, application state and the date and time of activity with our applications, and other similar information. We may associate this information with your user ID number for our internal use. We may also employ other technologies including web beacons and tracking pixels. If you so desire, you can adjust settings on your web browser to limit the type of cookies allowed, but note that these settings may not apply to supercookies and other pervasive tracking technologies. Please note that companies delivering advertisements in our applications or on our websites may also use cookies or other technologies, and those practices are subject to their own policies.
Communications Features. You may be able to take part in certain activities on our Services that allow you to communicate and share information with us and other users of our Services. These include participating in forums and message boards, posting comments to other users' profiles or boards, sending private or group messages or invitations, chatting with other users, and posting photos, videos and other files. We may record and store archives of these communications on our servers. You acknowledge and consent to the recording and storage of these communications. Other Sources. We may collect or receive information from other sources including (i) other Juxta users who choose to upload their mobile device contacts and (ii) third–party information providers. This information may be used to supplement your profile and it will be combined with other information we collect.

How We Use the Information We Collect

We use your information primarily as necessary to provide you with the Services, including in one or more of the following ways:
Service Support and Improvement. We may use your personal information to create your account, allow use of our Services, suggest and make connections with other users, enable user–to–user communications, provide technical support and respond to user inquiries, and analyze what our users prefer, so that we can design better products and services. We may analyze the information that is collected with cookies and other tracking technologies to help us improve our function and to modify the services and information that we provide.
Communications. We also use your information to communicate with you about your inquiries, our company, and related news, as well as to send you promotional emails, surveys, newsletters, or notifications. If you have provided your email address or phone number to us, we may use it to respond to (i) customer support inquiries, and (ii) keep you informed of your activity, including comments from friends, notifications about application status. Additionally, if you have chosen to synchronize your mobile device contacts with our Services, your decision may initiate SMS notifications directly to your friends to invite them to our Services and alert them to relevant application activity. To invite your friends to join you in using our applications and other Services, the messages sent to your friends may include your name, school network and profile photo. We may send promotional email messages and SMS messages directly or in partnership with parties other than Juxta. These messages notify you of application activity, provide application updates and other relevant information and may allow you to use the applicable application on your phone. The sending of SMS notifications may be handled through a third–party service provider. With your consent, we may send push notifications to your mobile device to provide application updates and other relevant messages. You may be able to manage push notifications from the applicable application or from your device's settings. Some of our Services have direct messaging features built in (In–Band Messages). When available, we may send In–Band Messages directly to your mobile device to notify you of application activity, advertisements, offers and other relevant communication.
Fraud Prevention and Legal Compliance. We may use your information to prevent fraud or potentially illegal activities, and enforce our Terms of Service.
Customized User Experiences. We may use your personal information to create customized experiences, or to provide you information or services tailored to your interests and preferences. We may use your IP address and other similar information to make our Services easier to use and navigate as well as to personalize the content provided on the Services.
Product Improvement. If you choose to download our apps, subscribe to our products, participate in our online services, or to register for other Juxta products or services, we will collect the information that you disclose and analyze the data to discover new facts that could help us better understand our products and services. We may use this information for our internal business purposes, such as research to improve our products and analyses that may help us better market our products.
Advertising, Marketing, and Promotions. We may use your information for generating web analytics to compile user information for marketing purposes, advertising, conducting marketing analysis, providing you with recommendations for products or services based on your profile, and promotional material planning and distribution. In particular, we may use your information to deliver and target advertising, to notify users of application updates, to provide application leader boards and promote application user achievements, to solicit input and feedback to improve our products and services, and to inform users about new products or promotional offers.

Sharing Your Information

We may share your personal information, with third parties in the following circumstances: some of your profile information may be exposed publicly when you participate in the Services such as by posting content, chatting with other users, or commenting on content. This includes: your name, profile photos, username, school or network name, bio and descriptions of your activity. Your information and your online communications may be accessed and monitored as necessary to provide the Services and may be disclosed or reported: (i) if we have a good faith belief that we are required to disclose the information by law, (ii) in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy applicable laws, (iii) if we believe that the Services are being used to commit a crime, (iii) including, but not limited to, to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction, (iv) if we have a good faith belief that there is an emergency that poses a threat to the health or safety of a person or the general public, and (v) in order to protect the rights or property of Juxta, including to enforce our Terms of Service. If you give us your consent, we may actively share personal information with third–party advertisers for their direct marketing purposes. We may share aggregated or anonymous information and certain technical information to develop and deliver targeted advertising in the Services and on the websites of third parties. We may also allow advertisers to collect those types of information within the Services and they may share it with us. We may use this information for behavioral advertising and for web analytics. Our collection, use, and disclosure of anonymous or aggregated information are not subject to any of the restrictions in this privacy policy. We may display an “offer wall” that is hosted by an offer wall provider. The offer wall allows third–party advertisers to provide virtual currency to users in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These are not offers made by us. We may display these offers to you based on certain information, such as your geographic area or anonymous demographic information. If you click on one of these advertisements, you will no longer be on a site hosted by Juxta or a partnering SNS. We may provide your information to third party companies to perform services on our behalf, including payment processing, data analysis, message delivery, hosting services, customer service, and marketing. If we sell all or a portion of our business, we may transfer all of your information, including personal information, to the successor organization.

Security of Your Information

We implement security measures we believe are reasonable to protect your information. It is important that you protect and maintain the security of your account and you need to immediately notify us of any unauthorized use of your account. No website, mobile application or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches or other type of misuse will never occur. We may post a notice via the Services if a security breach occurs. We may also send you notice by the contact information you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive written notice of a data privacy or security breach. If you have reason to believe that your personal information that we have collected or our Services' security has been breached, please notify us by support@juxtalabs.com.

Accessing and Controlling Your Information

If you have accounts on our Services you can access and edit the information you provided to us through individual settings in the Services. If you want to delete your accounts and information on our Services, please contact us directly at: support@juxtalabs.com. To manage the information we receive about you from an SNS you will need to follow the instructions at that the SNS. Once we receive your information from an SNS, that information is stored and used by us in accordance with this Privacy Policy.
Opting Out of Marketing Communications. Similarly, you may opt–out of commercial communications by clicking on the unsubscribe link in an email or by replying “STOP” to text messages. We will process your requests as soon as possible, but please be aware that it may take us some time to respond to your request and, in some circumstances regarding opt–out requests, you may receive a few more messages until your request is processed.

Our Policy Toward Children

Our Services are not intended for children under the age of 13, and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use our Services at any time. If we learn that we have collected personally identifiable information from a child under the age of 13 we will delete such information as quickly as possible.

International Operations and Information Transfer

We may transfer data to foreign affiliates, partners or vendors. If you are located outside of the United States of America and choose to use our Services and share information with us, we may transfer your data across borders, and from your country or jurisdiction to the United States or other countries or jurisdictions around the world, and process it there. If you are visiting from Canada, the European Union, or other jurisdictions with laws governing data protection that may differ from United States law, please note that you are transferring your personal information to the United States which does not have the same data protection laws as your country and which may provide more limited recourse mechanisms, including dissimilar or, at times, weaker data protection rights. With knowledge of these risks, by providing your personal information you consent to: (1) the use of your personal information for the uses identified above in accordance with this Privacy Policy; and (2) the transfer of your personal information to the United States and other countries as indicated above.

Third–Party Apps and Websites

Our Services may link to third–party apps and websites from companies other than Juxta that may link to their own websites, such as offer wall providers. We are not responsible for the privacy practices, security, or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly. We are not responsible for the actions of third–party advertisers and service providers.

Third–Party Advertisers

We may use advertisers, third–party ad networks, and other advertising companies to serve advertisements on the Services. Please be advised that such advertising companies may gather information about your visit to the Services or other websites (such as through cookies, web beacons, and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which webpages you were viewing when such ads were delivered. If you would like to learn more about this practice, and know your choices with respect to it, please visit here. AGAIN, PLEASE NOTE THAT THIS PRIVACY POLICY DOES NOT COVER THE COLLECTION AND USE OF INFORMATION BY SUCH THIRD–PARTY SITES AND ADVERTISERS.

Assignment

In the event that all or part of our assets are sold or acquired by another party, or in the event of amerger, you grant us the right to assign your personal information collected via the Services.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to our Privacy Policy, we will notify you and other users by posting the changes on the Juxta Labs Services or by using the contact information you have on file with us and will indicate when such changes will become effective. By continuing to use our Services you are agreeing to be bound by any changes or revisions made to this Privacy Policy.

California Privacy Rights & How We Respond to Do–Not–Track Disclosures

California Civil Code Section 1798.83 permits visitors to the Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the address provided at the bottom of this Privacy Policy.We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a sweepstakes or other promotion on one of our Services. If you do ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party (other than our service providers) on a continual basis. At this time our Services do not recognize automated browser signals regarding tracking mechanisms, which may include ‘do not track’ instructions.

Agreement to Arbitrate

By visiting the Services or otherwise using the Services, you and we agree that, if there is any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Services, or the breach, enforcement, interpretation, or validity of the Privacy Policy or any part of them (collectively, a “Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute.Notice shall be sent: To Juxta Labs Inc., 525 Brannan St. Suite 408, San Francisco, CA 94107, ATTN: Legal Department, or To you at: your contact information that we have on file. Both you and we agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED OR REPRESENTATIVE CAPACITY. Other rights that you and we would have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. All such Disputes shall be determined by arbitration in the San Francisco, CA area, exclusively submitted to JAMS (www.jamsadr.com) for binding arbitration under its rules then in effect, before one arbitrator to be mutually agreed upon by both parties. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability or formation of the Privacy Policy, including any claim that all or any part of the Privacy Policy is void or voidable.

Contacting Us

If you have any questions, comments, or concerns regarding our Privacy Policy or practices, please send an email to support@juxtalabs.com or write to use at the following address:
Juxta Labs Inc.
525 Brannan St. Suite 408
San Francisco, CA 94107

Effective: 03/15/2017